Enterprise Strategic Growth Account Manager

Bloomreach; United States; Remote; USD 200,000 - 230,000; Full time

Benefits offered by this job

Health care (medical, dental, vision)

401k plan

Job summary

Bloomreach is seeking a Strategic Account Manager to drive growth across a NA portfolio. You will nurture executive relationships, identify expansion opportunities, and ensure measurable outcomes through our AI-driven personalization solutions.

You will partner cross-functionally with Customer Success, Solutions Consultants, and internal teams to strengthen engagement, support renewals, and uncover upsell opportunities. You will manage a large enterprise book and travel as needed.

Qualifications

• 6+ years in Account Management, Customer Success, Sales, or Consulting at enterprise level.
• Experience with Martech, Ad Tech, Search, Commerce, AI, or Digital Experience preferred.
• Proven strategic account planning and ability to leverage partners and execs to meet objectives.
• Proven track record of exceeding quota and strong analytics.

Responsibilities

• Manage ~20 Enterprise Accounts (avg $6M+ ARR) focusing on retention and expansion beyond upsell.
• Develop and execute strategic account plans and GTM strategies aligned to client goals.
• Serve as primary contact for economic buyers and key decision-makers; engage C-Suite when needed.
• Collaborate with partners, Customer Success, ISVs, and internal teams to drive value and upsell opportunities.
• Advocate for clients; relay feedback to Product, Marketing, and Success teams to drive improvements.
• Monitor account health, revenue, and expansion; deliver regular opportunity and risk reports.
• Lead Quarterly Business Reviews with data-driven updates and mitigate risks.
• Execute upsell/cross-sell via value-based sales cycle (MEDDPICC).
• Evaluate sales process and adapt engagement by customer size and needs.
• Apply design thinking and entrepreneurial mindset to solve problems and spark innovations.
• Maintain deep knowledge of Bloomreach products and articulate new use cases to clients.
• Measure success via Expansion ARR attainment, renewals, and stakeholder access.

Skills

Strategic account planning

Executive relationships

Upsell & cross-sell

Data analysis

CRM & forecasting

MEDDPICC

Cross-functional collab

Tools

CRM systems

Forecasting tools

Productivity tools

Job description

Bloomreach is seeking a Strategic Account Manager to drive growth across a NA portfolio. You will nurture executive relationships, identify expansion opportunities, and ensure measurable outcomes through our AI-driven personalization solutions.

You will partner cross-functionally with Customer Success, Solutions Consultants, and internal teams to strengthen engagement, support renewals, and uncover upsell opportunities. You will manage a large enterprise book and travel as needed.