Enterprise Solutions Engineer - Pilot-to-Revenue Leader

Factory; Dallas (TX); On-site; USD 110,000 - 160,000; Full time

Job summary

Factory is seeking Enterprise Solutions Engineers to own the technical relationship with our largest customers across the Eastern US—from discovery through pilot, expansion, and ongoing success. You will translate customer objectives into platform capabilities and map them to real development environments.

This role goes beyond demos; you’ll architect integrations into CI/CD workflows, guide multi-team stakeholders, and help drive revenue while acting as the technical voice for customers.

Qualifications

• 3–4+ years in a technical customer-facing role.
• Led complex, enterprise deal cycles with multiple stakeholders.
• Able to code and discuss technical topics with staff engineers.
• Familiar with the modern dev stack and CI/CD pipelines.
• Excellent communication and problem-solving skills.

Responsibilities

• Own the technical evaluation and run full cycle product evaluations, design proofs of concept, and pilots in customer environments.
• Drive revenue by turning pilots into broad adoption and identifying new use cases and workflows.
• Architect the rollout by integrating Factory into customers' CI/CD, code review, testing, and deployment processes.
• Be the customer's technical voice: diagnose friction, document needs, and push improvements to product.
• Feed the product engine by translating customer patterns into actionable feedback.

Skills

Solutions engineering

Sales engineering

Customer-facing

Cross-functional collaboration

Education

CS degree or equivalent

Tools

Git

CI/CD

Job description

Factory is seeking Enterprise Solutions Engineers to own the technical relationship with our largest customers across the Eastern US—from discovery through pilot, expansion, and ongoing success. You will translate customer objectives into platform capabilities and map them to real development environments.

This role goes beyond demos; you’ll architect integrations into CI/CD workflows, guide multi-team stakeholders, and help drive revenue while acting as the technical voice for customers.