Enterprise Solutions Engineer - Lead pilots, revenue growth

Factory; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Factory is hiring Enterprise Solutions Engineers to own the technical relationship and drive revenue with our largest customers across the Eastern US, from discovery to pilot, expansion, and ongoing success. You will map customer objectives to platform capabilities, architect solutions in real dev environments, and manage hands-on evaluations with some of the largest software teams worldwide.

In this strategic role, you’ll translate customer needs into product signals, collaborate with account

Qualifications

• 3-4+ years in a technical customer-facing role — Sales engineering, solutions engineering, developer advocacy, platform engineering, SRE, or similar.
• Led complex, technical enterprise deal cycles with multi-threaded stakeholder engagement.
• CS degree or equivalent technical foundation expected.
• Strong ability to read code, write scripts, and debug integrations.

Responsibilities

• Own the technical evaluation. Lead full cycle product evaluations, design proofs of concept, and run pilots inside customer environments.
• Drive revenue and growth. Turn a successful pilot into broad adoption and identify new use cases.
• Architect the rollout. Help teams integrate Factory into CI/CD, code review, testing, deployment.
• Be the customer’s technical voice. diagnose friction, write up needs, and push them to product.
• Feed the product engine. Translate patterns into actionable feedback for the team.

Skills

Technical sales

Enterprise deals

Coding ability

CS degree

Dev stack knowledge

Job description

Factory is hiring Enterprise Solutions Engineers to own the technical relationship and drive revenue with our largest customers across the Eastern US, from discovery to pilot, expansion, and ongoing success. You will map customer objectives to platform capabilities, architect solutions in real dev environments, and manage hands-on evaluations with some of the largest software teams worldwide.

In this strategic role, you’ll translate customer needs into product signals, collaborate with account