Enterprise Solutions Account Director

Zendesk, Inc.

Utah

Hybrid

USD 150.000 - 210.000

Vollzeit

Vor 5 Tagen

Sei unter den ersten Bewerbenden

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Zusammenfassung

Zendesk, Inc. is seeking a Strategic Account Director to win new business with large enterprises across industries.

You will build trusted executive relationships, connect priorities to Zendesk’s service and AI solutions, and guide complex opportunities from discovery through close. You will collaborate with cross-functional teams, manage pipeline, and ensure accurate forecasts while driving measurable outcomes and a smooth handoff to post-sale teams.

Qualifikationen

12+ years in complex B2B SaaS sales with proven quota attainment.
Owns new-business opportunities and delivers measurable outcomes (ARR, quota).
Experience in prospecting, value-based discovery, and executive engagement.
Ability to discuss AI, automation, and platform value credibly.
Equivalent practical experience welcomed; no specific degree required.

Aufgaben

Build and manage qualified pipeline through prospecting, inbound opportunities, and partnerships.
Lead complex sales from discovery to close, including business case development, proposals, negotiations.
Connect customer goals to Zendesk’s service and AI solutions with measurable outcomes.
Collaborate with Solution Engineers, Product Specialists, Marketing, and cross-functional teams.
Maintain accurate CRM records and forecasts, surface risks early, align buyers on next steps.
Document customer goals and success criteria to support handoffs and market insights.

Kenntnisse

New-business mindset

Discovery & qualification

Executive engagement

Deal negotiation

Forecasting & CRM

Tools

CRM systems

Jobbeschreibung