Enterprise Solution Consulting Lead - AI & Demos

Genesys Cloud Services, Inc.; Providence (RI); Hybrid; USD 150,500 - 264,700; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Flexible work schedules

Career development options

Open Time Off

401(k) matching program

Job summary

Genesys Cloud Services, Inc. is looking for a Senior Manager of Solution Consulting to drive sales success by leading a high-performing team dedicated to the Enterprise market. The ideal candidate will possess strong AI knowledge and technical leadership skills to support sales initiatives and foster pipeline growth.

This position offers a competitive salary ranging from $150,500 to $264,700, along with benefits like medical insurance, flexible work schedules, and professional development opportunities.

Qualifications

• 5 years of experience in solutions consulting or technical sales.
• Strong understanding of AI and Customer Experience.
• Able to explain technical concepts to various audiences.

Responsibilities

• Lead and mentor a team of Solution Consultants and Architects.
• Collaborate with sales leadership for technical empowerment strategies.
• Drive continuous improvement initiatives in Pre‑Sales processes.

Skills

AI understanding

CCaaS knowledge

Customer Experience expertise

Excellent communication

Project Management skills

Salesforce reporting

Education

Bachelor's degree in a relevant technical field

Tools

Asana

Salesforce

AWS

Job description

Genesys Cloud Services, Inc. is looking for a Senior Manager of Solution Consulting to drive sales success by leading a high-performing team dedicated to the Enterprise market. The ideal candidate will possess strong AI knowledge and technical leadership skills to support sales initiatives and foster pipeline growth.

This position offers a competitive salary ranging from $150,500 to $264,700, along with benefits like medical insurance, flexible work schedules, and professional development opportunities.