Senior Enterprise AI Solutions Consultant

Genesys; Kentucky; On-site; USD 100,000 - 175,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Telehealth

Flexible work schedules

401(k) matching

Job summary

Genesys is seeking a Solutions Consultant to help clients design AI-powered customer experience solutions. You will run discovery workshops, craft tailored demos, and guide customers through implementation, leveraging cloud and SaaS products to deliver measurable value.

Ideal candidates have a technical mindset, strong communication skills, and a willingness to travel up to 50% as needed. This role offers flexible work arrangements and opportunities for ongoing learning and growth.

Qualifications

• A passion for technology and helping people solve problems.
• Interpersonal communication, polished verbal and written communication.
• Ability to work in a fast-paced, cross-functional team environment and multitask.
• Understanding IT concepts, software standards, database and networking technologies.
• Ability to travel up to 50%.
• Experience with Cloud or SaaS is preferred.

Responsibilities

• Discover: run workshops with business users to uncover gaps and opportunities.
• Design: create a customized demo and tell the story showcasing the solution.
• Learn: stay up to date on Genesys products and best practices to advise through implementation.

Skills

Communication

Cross-functional teamwork

IT concepts

CRM integration

Cloud SaaS experience

Travel willingness

Education

Bachelor's degree

Tools

CRM software

Job description

Genesys is seeking a Solutions Consultant to help clients design AI-powered customer experience solutions. You will run discovery workshops, craft tailored demos, and guide customers through implementation, leveraging cloud and SaaS products to deliver measurable value.

Ideal candidates have a technical mindset, strong communication skills, and a willingness to travel up to 50% as needed. This role offers flexible work arrangements and opportunities for ongoing learning and growth.