Enterprise Security Client Portfolio Leader

Allied Universal; Florida; On-site; USD 68,000 - 95,000; Full time

Benefits offered by this job

Bonus

Job summary

Allied Universal is seeking a National Security Client Manager to lead enterprise client relationships across multiple states and coordinate with branch offices and corporate support. The role focuses on delivering service excellence, driving operational metrics, and strengthening financial performance.

You will manage client reviews, oversee budget and revenue targets, and collaborate with sales and operations to renew or rebid contracts, ensuring customer satisfaction and contract compliance.

Qualifications

• Bachelor's degree in Criminal Justice, Business or related field with at least three years of management experience in a high-workforce environment or service industry.
• Associate's degree in Criminal Justice, Business or related field with five years of management experience in a high-volume workforce environment or service industry.
• High school diploma or equivalent with a minimum of seven years of management experience in a high-volume workforce environment or service industry.
• Minimum of two years of account management experience driving customer solutions.
• Minimum of two years of experience driving operational and financial metrics with strong financial acumen.
• Leadership skills that foster teamwork, innovation, agility, client relations and achieving results.
• Ability to collaborate across multiple branches and support departments to support client's satisfaction.
• Results-oriented problem-solving skills that meet client and employee needs while running a profitable business.
• Proficiency in web-based applications and BI tools for metrics analysis, reporting, automation, and presentations.

Responsibilities

• Relationship management and client intimacy: develop relationships with enterprise clients and branch teams; prepare PowerPoint presentations and facilitate client quarterly/annual reviews.
• Time and operational oversight: analyze, report and drive KPIs using BI platform; mitigate security risks and ensure contract compliance.
• Financial performance and growth: manage the P&L, drive revenue growth and expense management; lead renewal or rebid processes with sales and marketing.

Skills

Account management

Operational metrics

Financial acumen

Leadership

Travel readiness

Relationship building

Client relations

Education

Bachelor's degree in Criminal Justice, Business or related field

Associate's degree in Criminal Justice, Business or related field

High school diploma with 7+ years of management experience

Tools

Microsoft Office

BI tools

Job description

Allied Universal is seeking a National Security Client Manager to lead enterprise client relationships across multiple states and coordinate with branch offices and corporate support. The role focuses on delivering service excellence, driving operational metrics, and strengthening financial performance.

You will manage client reviews, oversee budget and revenue targets, and collaborate with sales and operations to renew or rebid contracts, ensuring customer satisfaction and contract compliance.