Enterprise SAP Private Cloud Delivery Leader

SAP SE; Atlanta (GA); On-site; USD 180,000 - 230,000; Full time

Job summary

SAP SE in Atlanta seeks a Client Delivery Manager to own the relationship with enterprise SAP Private Cloud customers, driving adoption, securing contracts, and earning renewals.

You will lead governance, surface opportunities, and orchestrate delivery across global teams, balancing commercial outcomes with delivery excellence. This role requires deep SAP cloud experience and a proven ability to influence C-level and platform engineers.

Qualifications

• 10+ years in SAP cloud operations, infra, or enterprise delivery.
• Proven track record managing complex contracts across international teams.
• Adaptive leadership; de-escalate with composure and lead through ambiguity.
• Financial acumen to track contract value and leakage.
• Structured governance with PM discipline; PM certification is a plus.
• SAP Basis/Technical depth and private cloud deployment knowledge.
• Bachelor's degree; able to present to CIO and engineers.
• Fluency with AI tools for day-to-day customer interactions.

Responsibilities

• Own end-to-end SAP Private Cloud engagement lifecycle—from handover to renewal.
• Lead adoption conversations, track contract compliance, and ensure outcomes.
• Run governance sessions and present results to senior stakeholders including CxO sponsors.
• Safeguard revenue by identifying entitlement leakage, churn risk, and escalation triggers.
• Serve as single-engine orchestrator for consumption tracking, risk mitigation, and revenue protection.
• Partner with account teams to surface upsell, cross-sell, and renewal opportunities.
• Lead AI adoption for customers—drive currency, entitlement usage, and measurable AI-driven outcomes.

Skills

SAP cloud ops

Contract management

Adaptive leadership

Financial acumen

Project governance

SAP Basis

Bachelor's degree

AI tools fluency

Education

Bachelor's degree

Tools

SAP Basis

Job description

SAP SE in Atlanta seeks a Client Delivery Manager to own the relationship with enterprise SAP Private Cloud customers, driving adoption, securing contracts, and earning renewals.

You will lead governance, surface opportunities, and orchestrate delivery across global teams, balancing commercial outcomes with delivery excellence. This role requires deep SAP cloud experience and a proven ability to influence C-level and platform engineers.