Enterprise Sales Engineer: AI-Driven Support Platform

Assembled; New York (NY); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Paid time off

Parental leave

401(k)

Catered lunches

Job summary

Assembled, a fast-growing company with offices in San Francisco and New York, is seeking an Enterprise Sales Engineer to help us capture the massive opportunity in support operations. You will own technical discovery, run proofs of concept, and guide customers through complex evaluations across chat, email, and voice platforms.

The role emphasizes a solution mindset, cross-functional collaboration with product, engineering, and sales, and a proven ability to close strategic deals.

Qualifications

• 3-5 years of experience as a Sales Engineer, Solutions Engineer, or Solutions Architect, ideally within SaaS.
• Strong technical background; comfort with APIs, cloud services (especially AWS), integrations, and web technologies.
• Demonstrated ability to thrive independently in fast-paced, ambiguous environments.
• Proven track record of closing complex technical deals and consistently achieving sales targets.
• Exceptional communication skills, able to simplify and effectively present complex concepts to both technical stakeholders and executive buyers.

Responsibilities

• Drive opportunities from technical discovery through closure, partnering closely with AEs to translate complex requirements into clear, compelling solutions leveraging Assembled's platform.
• Design and execute technical evaluations, proofs of concept (POCs), and custom demos that showcase how Assembled uniquely solves customer challenges.
• Own responses to RFPs/RFIs and security questionnaires, transforming these into strategic advantages that highlight our product strengths and readiness.
• Become an expert in workforce management (WFM) and support operations, proactively anticipating customer needs and demonstrating thought leadership.
• Build internal tools, scalable demos, and enablement resources that uplift the entire sales organization.
• Consistently achieve ambitious quarterly targets in a dynamic, high-growth environment.

Skills

Sales Engineer

Solutions Architect

SaaS

AWS

Tools

APIs

Cloud services

Job description

Assembled, a fast-growing company with offices in San Francisco and New York, is seeking an Enterprise Sales Engineer to help us capture the massive opportunity in support operations. You will own technical discovery, run proofs of concept, and guide customers through complex evaluations across chat, email, and voice platforms.

The role emphasizes a solution mindset, cross-functional collaboration with product, engineering, and sales, and a proven ability to close strategic deals.