Enterprise SaaS Implementation Lead

LiveRamp; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

LiveRamp is seeking an Implementation Consultant to lead the end-to-end implementation of our SaaS platform for enterprise customers, ensuring onboarding, configuration, integration, deployment, and adoption.

You will work cross-functionally with Product, Engineering, Customer Success, Sales and Support to deliver projects on time, within scope, and with a high standard of quality. Hands-on SaaS implementations experience is essential.

Qualifications

• Strong project management capabilities.
• Exceptional stakeholder management and communication skills.
• Hands-on experience managing complex SaaS implementations from initiation through production go-live.

Responsibilities

• Lead end-to-end implementation of the SaaS platform for enterprise clients from kickoff to production go-live.
• Develop rollout plans with timelines, milestones, risk mitigation, and resource planning.
• Lead kickoff meetings to define scope, governance, success metrics, and stakeholder objectives.
• Coordinate across Product, Engineering, Customer Success, Sales and Support to ensure on-time delivery.
• Translate business requirements into actionable configuration steps and roadmaps.
• Ensure artifacts meet quality standards and deadlines; manage interdependencies.
• Oversee readiness assessments and customer go-live procedures; hand off to Support.

Job description

LiveRamp is seeking an Implementation Consultant to lead the end-to-end implementation of our SaaS platform for enterprise customers, ensuring onboarding, configuration, integration, deployment, and adoption.

You will work cross-functionally with Product, Engineering, Customer Success, Sales and Support to deliver projects on time, within scope, and with a high standard of quality. Hands-on SaaS implementations experience is essential.