Enterprise Renewal & Growth Account Manager

Smartcat; Indianapolis (IN); On-site; USD 90,000 - 150,000; Full time

Job summary

Smartcat is seeking an experienced Account Manager to protect, renew, and expand a portfolio of enterprise and strategic customers in a high-growth SaaS environment.

You will own renewal conversations end-to-end, drive multi-threaded relationships with executives, and strategically position expansions across regions and teams. The role requires travel and onsite collaboration with customers to ensure outcomes align with business goals.

Qualifications

• 3-5+ years in Account Management, Renewal Management, or Enterprise AM within high-growth SaaS.
• Proven track record owning renewals and expansion within existing accounts.
• Experience managing large account portfolios with commercial discipline.
• Strong executive communication and negotiation skills; experience selling into enterprise buyers.
• Comfort traveling and onsite with customers.

Responsibilities

• Drive on-time renewals across your portfolio, identifying and addressing risk early through proactive stakeholder engagement and commercial positioning.
• Generate expansion ARR within existing accounts through cross-sell, upsell, and adoption of new teams, departments, regions, and workflows.
• Build and sustain multi-threaded relationships across business owners, procurement/finance, and VP/SVP/C-level executives.
• Own an accurate renewal and expansion forecast, with clean CRM hygiene and early, clear risk escalation.

Skills

Account Management

Renewal Management

Enterprise AM

Executive communication

Negotiation

Travel

Job description

Smartcat is seeking an experienced Account Manager to protect, renew, and expand a portfolio of enterprise and strategic customers in a high-growth SaaS environment.

You will own renewal conversations end-to-end, drive multi-threaded relationships with executives, and strategically position expansions across regions and teams. The role requires travel and onsite collaboration with customers to ensure outcomes align with business goals.