Enterprise Renewal & Growth Manager (AI-Native)

Smartcat; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Job summary

Smartcat is seeking an Account Manager focused on renewals and expansion within a portfolio of enterprise customers. You will drive on-time renewals, pursue expansion opportunities, and build multi-threaded relationships across key stakeholders.

You will manage a high-value portfolio with revenue responsibilities, partnering with field delivery engineers on technical needs while owning customer outcomes end-to-end.

Qualifications

• 3-5+ years in Account Management, Renewal Management or Enterprise AM in high-growth SaaS.
• A proven track record owning renewals and expansion within existing accounts.
• Experience managing large account portfolios (mid-market to enterprise) with commercial discipline.
• Strong executive communication and negotiation skills for enterprise buying environments.
• Comfort traveling and being onsite with customers.
• A track record of operating with confidence, directness and accountability.

Responsibilities

• Own renewal and expansion motions across a portfolio with proactive risk management.
• Engage multiple stakeholders to secure multi-threaded expansion opportunities.
• Maintain accurate forecast and CRM hygiene for timely renewals.
• Engage VP/SVP/C-level executives to drive renewal and expansion outcomes.

Skills

Account Management

Renewals management

Expansion sales

Executive communication

Negotiation

Travel readiness

Job description

Smartcat is seeking an Account Manager focused on renewals and expansion within a portfolio of enterprise customers. You will drive on-time renewals, pursue expansion opportunities, and build multi-threaded relationships across key stakeholders.

You will manage a high-value portfolio with revenue responsibilities, partnering with field delivery engineers on technical needs while owning customer outcomes end-to-end.