Strategic Enterprise Renewal & Growth Manager

Smartcat; Minneapolis (MN); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Remote-friendly roles

Global team

Job summary

Smartcat is building the future of work with AI-enabled platforms and a global, remote-friendly team. We are seeking a Renewal Manager to protect, renew, and expand our enterprise customer base at scale, treating renewals as commercial motions and driving cross-functional collaboration across stakeholders.

In this role, you will own a portfolio of enterprise accounts, run renewal negotiations, and identify expansion opportunities across regions and teams, while maintaining a credible,

Qualifications

• 3–5+ years in Account Management, Renewal Management, or Enterprise AM roles within high-growth SaaS.
• Proven track record owning renewals and expansion in existing accounts.
• Experience managing large account portfolios with strong commercial discipline.
• Strong executive communication and negotiation skills, with enterprise buyers.
• Comfort traveling and being onsite with customers.

Responsibilities

• Drive on-time renewals across your portfolio with proactive risk management.
• Generate expansion ARR within existing accounts via cross-sell and upsell.
• Develop multi-threaded relationships across business owners and executives to reduce risk.
• Own accurate renewal forecast with clean CRM hygiene and early risk escalation.

Skills

Account Management

Renewal Management

Enterprise AM

Portfolio management

Executive communication

Negotiation

Travel onsite

Job description

Smartcat is building the future of work with AI-enabled platforms and a global, remote-friendly team. We are seeking a Renewal Manager to protect, renew, and expand our enterprise customer base at scale, treating renewals as commercial motions and driving cross-functional collaboration across stakeholders.

In this role, you will own a portfolio of enterprise accounts, run renewal negotiations, and identify expansion opportunities across regions and teams, while maintaining a credible,