Enterprise Project Delivery Lead - Remote + Growth Options

Ushur, Inc.; Santa Clara (CA); Hybrid; USD 179,000 - 190,000; Full time

Benefits offered by this job

Unlimited PTO

Paid holidays

Comprehensive health benefits

401(k) plan with stock options

Stock options

Professional growth opportunities

Job summary

Ushur, Inc. in Santa Clara seeks an experienced Enterprise Project Manager to lead end-to-end delivery for strategic and enterprise customers.

You will collaborate with Solution Delivery and Customer Success teams to manage kickoff, requirements, milestones, and post-go-live support. You will coordinate daily stand-ups, engage senior stakeholders, and drive measurable outcomes while ensuring high quality across multiple programs.

Qualifications

• Bachelor's degree in Computer Science, Mathematics, Software Engineering, Electrical Engineering, Physics, or Data Science or related field or foreign equivalent.
• 7 years of related experience.
• Strong engineering background in CS/Math/Software Eng./Physics/Data Science or related fields.
• Experience in large-scale, enterprise SaaS projects with phased milestones.
• Experience building playbooks and improving delivery efficiency.
• Ability to manage multiple complex projects with attention to detail.
• Strong understanding of API connections, carrier integrations, SQL queries, data transformation and JSON.
• Ability to communicate effectively with technical and business stakeholders.
• Position reports to company HQ in Santa Clara; telecommuting permitted.

Responsibilities

• Work with Solution Delivery, Customer Success and Customers to ensure onboarding and use case delivery is successful.
• Manage end-to-end projects for Strategic/Enterprise customers including kickoff, requirements, planning, milestones, and post go-live support.
• Handle escalations and scope changes for multi-phased projects, monitoring quality, timelines, hours, risks.
• Serve as single point of contact for customers for all project responsibilities.
• Coordinate daily stand-ups and regular status meetings with stakeholders.
• Engage senior internal/external stakeholders as SME.
• Track and manage delivery performance focusing on outcomes and quality.
• Manage multiple programs end-to-end using PM framework and methodologies.
• Integrate systems, processes and data for seamless connectivity.
• Validate test plans, UAT, and traceability in ITSM projects.
• Develop functional and nonfunctional requirements with Technical Consultants.
• Oversee installation/configuration of new systems and customize them.

Skills

Enterprise SaaS

Project management

Stakeholder management

SQL

JSON

APIs

Data transformation

Communication

Education

Bachelor's degree in CS/Engineering/Data Science

7 years related experience

Job description

Ushur, Inc. in Santa Clara seeks an experienced Enterprise Project Manager to lead end-to-end delivery for strategic and enterprise customers.

You will collaborate with Solution Delivery and Customer Success teams to manage kickoff, requirements, milestones, and post-go-live support. You will coordinate daily stand-ups, engage senior stakeholders, and drive measurable outcomes while ensuring high quality across multiple programs.