Enterprise Key Account Manager – Growth & Transformation

Overhaul; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Top employee health and well-being

401(k) Matching

Caregiver/adoption/family leave

Employee Assistance Program

Self paced Development & Training

Rotating Perks program

Flexible PTO policy

Business casual dress

Job summary

Overhaul is seeking a Key Account Manager to own a portfolio of strategic enterprise accounts and accelerate growth by showcasing our enterprise solutions for enhanced supply chain visibility, integrity, and security. Most accounts are in or near Silicon Valley with on-site involvement in the Bay Area, while some may be headquartered elsewhere.

You will identify client needs and craft combinations of software and services to meet business goals, while expanding value and driving future demand.

Qualifications

• 5+ years’ experience in enterprise revenue generating or account management role.
• Previous management of Fortune 1000 accounts.
• Ability to travel regionally between client offices across the Bay Area, and further domestically or internationally as needed for accounts based outside the region.
• Strong written and verbal communication skills.

Responsibilities

• Retain customer relationships, while growing the Overhaul service suite within the assigned customer base.
• Interacting with C-Level and VP-Level Executives, driving the digital transformation strategy for assigned account base.
• Maintain existing customer relationships and satisfaction, while gaining new customer contacts for Overhaul services.
• Manage the pricing, negotiation, and execution of client contract renewals and expansion.
• Advocate for solving additional customer challenges, resulting in revenue quota attainment.
• Work with operations, marketing, product, engineering, and data science to align future client needs with roadmap.
• Coordinate with Customer Success Management team for strategic business reviews with clients.
• Navigate the customer and the business to reach revenue goals.
• Maintain a regular on-site presence for Silicon Valley-based accounts, with remote or travel as needed for other accounts.

Job description

Overhaul is seeking a Key Account Manager to own a portfolio of strategic enterprise accounts and accelerate growth by showcasing our enterprise solutions for enhanced supply chain visibility, integrity, and security. Most accounts are in or near Silicon Valley with on-site involvement in the Bay Area, while some may be headquartered elsewhere.

You will identify client needs and craft combinations of software and services to meet business goals, while expanding value and driving future demand.