Enterprise Key Account Manager — Grow & Elevate Partners

Evoto AI; United States; Hybrid; USD 120,000 - 160,000; Full time

Job summary

Evoto is seeking a motivated Key Account Manager to own and grow a portfolio of high-value enterprise accounts. You will manage onboarding, expansion, and renewal, serving as the trusted advisor and primary contact for studios and organizations relying on Evoto daily.

You will collaborate with Customer Success, Product, and Field Marketing to drive retention and expansion, while building executive-level relationships and guiding cross-functional teams to resolve issues and influence product

Qualifications

• 8+ years of experience in sales, account management, or client success, with a track record of hitting targets and growing accounts.

Responsibilities

• Own a portfolio of key accounts end-to-end, from onboarding through expansion.
• Identify and execute upsell and cross-sell opportunities across Evoto's product line (Desktop, Instant, Video).
• Build and maintain account plans, tracking health, risk, and growth opportunities for each account.
• Meet and exceed retention and expansion targets across your portfolio.
• Build deep, trusted relationships with enterprise clients at all levels, including executive stakeholders.
• Serve as the primary escalation point for account issues, coordinating with CS and technical teams for fast resolution.
• Present and pitch Evoto's value proposition to prospective enterprise clients and at industry events.
• Represent Evoto at trade shows and industry events across photography, sports, and education verticals.
• Act as the internal voice of the customer, surfacing feedback and market intelligence to Product, Support, and leadership.
• Partner with Field Marketing on account‑based campaigns and event strategy.
• Maintain accurate account activity, pipeline, and reporting in CRM systems.
• Build strong knowledge of the enterprise photography, sports, and education‑sector landscape.
• Gather competitor intelligence and customer feedback through ongoing account interactions.
• Share insights with Product and Marketing to inform roadmap and go‑to‑market decisions

Skills

Account management

Sales

Executive communication

Relationship building

CRM tools

Tools

HubSpot CRM

Job description

Evoto is seeking a motivated Key Account Manager to own and grow a portfolio of high-value enterprise accounts. You will manage onboarding, expansion, and renewal, serving as the trusted advisor and primary contact for studios and organizations relying on Evoto daily.

You will collaborate with Customer Success, Product, and Field Marketing to drive retention and expansion, while building executive-level relationships and guiding cross-functional teams to resolve issues and influence product