Enterprise Implementation & Success Consultant - Remote

Samsara; Houston (TX); Remoto; USD 100.000 - 152.000; Tempo pieno

Vantaggi offerti da questo lavoro

Flexible working

Remote-friendly

Professional development stipend

Descrizione del lavoro

Samsara is seeking a Senior Customer Success professional to guide and support our largest customers through onboarding, adoption, and renewal. You will own the customer relationship from deployment to ongoing value realization.

You’ll work with Sales, Support, and Product to ensure successful implementations across fleets and industrial assets, while championing Samsara’s values and remote-first culture.

Competenze

• 6+ years of experience in a senior Customer Success, account management, or strategic consulting role.
• Experience supporting or working with technical products is preferred.
• Excellent consultative and stakeholder management skills.

Mansioni

• Be on the front-lines and ensure customers increase safety, efficiency, and sustainability of their operations with our IoT platform.
• Manage deployment of Samsara technology to large-scale customers and achieve quick time to value.
• Create launch plans and a roadmap to increase product usage across accounts.
• Track implementation progress, adoption, and account health across multiple engagements.
• Run training sessions and demonstrate Samsara’s technology to executives and day-to-day users.
• Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product.

Conoscenze

Customer Success

Account management

Strategic consulting

Formazione

Bachelor’s degree

Descrizione del lavoro

Samsara is seeking a Senior Customer Success professional to guide and support our largest customers through onboarding, adoption, and renewal. You will own the customer relationship from deployment to ongoing value realization.

You’ll work with Sales, Support, and Product to ensure successful implementations across fleets and industrial assets, while championing Samsara’s values and remote-first culture.