Enterprise Growth & Solutions Leader

SupportFinity™; New York (NY); Hybrid; USD 110,000 - 130,000; Full time

Benefits offered by this job

Stock options

Healthcare

Dental & Vision

401(k)

Wellness benefit

Flexible vacation

Company retreats

Remote-friendly / paid family leave

Job summary

Office Hours is seeking a Client Solutions Manager to own a portfolio of enterprise clients in the NYC area. You will design and execute account acquisition and expansion strategies while coaching a high-performance team to achieve ambitious growth.

This fast-paced, client-facing role partners with product and engineering to translate insights into product improvements. Prior enterprise BD or customer success leadership is valued.

Qualifications

• 3-5 years of professional work experience in customer-facing roles; 1-2 years of experience managing a client-facing team.
• Experience in enterprise business development or customer success is a plus.

Responsibilities

• Grow a portfolio of enterprise customers through account acquisition and account expansion strategies.
• Hire and coach top performers and maintain talent density.
• Innovate and improve processes and policies within the Client Solutions department.

Skills

Growth mindset

Coaching & development

Team motivation

Client growth strategy

Job description

Office Hours is seeking a Client Solutions Manager to own a portfolio of enterprise clients in the NYC area. You will design and execute account acquisition and expansion strategies while coaching a high-performance team to achieve ambitious growth.

This fast-paced, client-facing role partners with product and engineering to translate insights into product improvements. Prior enterprise BD or customer success leadership is valued.