Enterprise Growth Manager – SaaS, Executive Relationships

monday.com; United States; Remote; USD 121,000 - 192,000; Full time

Benefits offered by this job

Competitive salary and equity for many

L&D and AI workshops

Comprehensive benefits package

Global collaboration across offices

Times off and parental leave

Job summary

monday.com is seeking an Enterprise Account Manager to join our Enterprise East team in the United States. You will own a book of enterprise accounts end-to-end, driving retention, expansion, and executive relationships to deepen monday.com's footprint across organizations.

You will work with cross-functional teams to identify expansion signals, negotiate with multiple stakeholders, and deliver measurable ROI for customers.

Qualifications

• 5+ years of B2B SaaS account management experience with a focus on enterprise accounts.
• Proven track record of owning and growing a named book of business through expansion and renewal.
• Ability to run a full commercial cycle from identifying expansion signals to multi-stakeholder negotiation and close.
• Strong executive presence with credibility to engage and influence C-suite and VP-level buyers.
• Consultative approach: diagnose before you prescribe and lead with business outcomes.
• Superb written and verbal communication skills.
• High energy, high ownership, low ego.

Responsibilities

• Own a named portfolio of enterprise accounts end-to-end: retention, expansion, and executive relationship management.
• Drive net revenue growth through upsell and cross-sell by identifying whitespace across business units, departments, and use cases.
• Develop and execute account plans that align monday.com's platform capabilities to customer's strategic priorities and ROI.
• Build and maintain multi-threaded relationships across economic buyers, champions, and executive stakeholders.
• Partner with Customer Success to ensure onboarding, adoption, and value realization with clear commercial handoffs.
• Serve as the primary escalation point for relationship and commercial issues within your accounts.
• Consult with customer leaders on internal processes and challenge the status quo to drive organizational change and platform adoption.

Skills

B2B SaaS

Enterprise account management

Executive relationship mgmt

Multi-stakeholder negotiation

Strong communication

Education

BA/BS degree or equivalent experience

Job description

monday.com is seeking an Enterprise Account Manager to join our Enterprise East team in the United States. You will own a book of enterprise accounts end-to-end, driving retention, expansion, and executive relationships to deepen monday.com's footprint across organizations.

You will work with cross-functional teams to identify expansion signals, negotiate with multiple stakeholders, and deliver measurable ROI for customers.