Strategic Enterprise Growth Account Manager (Denver)

monday.com; Denver (CO); On-site; USD 121,000 - 173,000; Full time

Benefits offered by this job

Competitive salary

Equity eligibility

Benefits package

L&D and AI workshops

Internal hackathons

Job summary

monday.com is seeking an Enterprise Account Manager to lead a named portfolio in Denver, CO. You will own retention, expansion, and executive relationships, driving net revenue growth across business units.

You'll partner with Customer Success to onboard and realize value, manage multi-threaded relationships with economic buyers and champions, and guide strategic account plans aligned to ROI.

Qualifications

• 5+ years of B2B SaaS account management experience focused on enterprise accounts.
• Own and grow a named book of business through expansion and renewal.
• Run a full commercial cycle from expansion signals to multi-stakeholder negotiation and close.
• Demonstrate executive presence to engage C-suite and VP-level buyers.
• Consultative approach with a focus on business outcomes; strong written/verbal communication.
• High energy, high ownership, low ego; BA/BS degree or equivalent experience.

Responsibilities

• Own a named portfolio of enterprise accounts end-to-end: retention, expansion, and executive relationship management.
• Drive net revenue growth through upsell and cross-sell by identifying whitespace across units and use cases.
• Develop and execute account plans aligning monday.com capabilities to customer ROI.
• Build and maintain multi-threaded relationships across economic buyers, champions, and executives.
• Partner with Customer Success to ensure onboarding, adoption, and value realization with clear handoffs.
• Serve as primary escalation point for relationship and commercial issues within accounts.
• Consult with customer leaders on internal processes and drive organizational change and platform adoption.

Skills

Enterprise account management

B2B SaaS

Executive relationship management

Negotiation

Strategic account planning

Communication skills

High energy ownership

Education

BA/BS degree or equivalent

Job description

monday.com is seeking an Enterprise Account Manager to lead a named portfolio in Denver, CO. You will own retention, expansion, and executive relationships, driving net revenue growth across business units.

You'll partner with Customer Success to onboard and realize value, manage multi-threaded relationships with economic buyers and champions, and guide strategic account plans aligned to ROI.