Enterprise Growth Lead – B2B SaaS

clay.com; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

Clay is growing its Growth Strategy (Customer Success) team. You will act as a trusted advisor to Clay's largest and most complex enterprise customers, driving real business outcomes and helping them turn GTM goals into reality.

You’ll shape how some of the world’s most influential companies use Clay to scale, and you’ll own the strategy behind revenue growth, retention, and executive relationships across your portfolio.

Qualifications

• 6+ years in customer-facing roles at a B2B SaaS company.
• Proven track record of driving revenue growth and retention.
• Experience navigating and influencing at the executive/C-level.
• Strong relationship-building and communication skills.
• Systems-thinking mindset with ability to identify bottlenecks and scalable processes.
• Technical aptitude to connect product capabilities to business outcomes.
• Familiarity with the GTM space is a strong plus.

Responsibilities

• Own a portfolio of Clay's largest and most strategic accounts, building deep relationships.
• Bring curiosity and customer obsession to every account.
• Drive expansion pipeline across accounts and find new growth pathways.
• Build multi-year account strategies and navigate complex org structures.
• Develop deep product fluency, surfacing patterns in product pain points to the right teams.
• Partner with Sales, Product, Engineering, and Marketing to represent the voice of your largest customers and influence roadmap and GTM strategy directly.
• Own forecasting, KPI tracking, and executive reporting on expansion, retention, and account health across your portfolio.
• Contribute to and help evolve the playbooks and operating model for how Clay engages, retains, and grows its largest accounts.

Skills

6+ years in customer-facing roles

Revenue growth & retention track

Executive/C-level navigation

Relationship-building & communication

Systems-thinking mindset

Technical aptitude & curiosity

GTM space familiarity (plus)

Job description

Clay is growing its Growth Strategy (Customer Success) team. You will act as a trusted advisor to Clay's largest and most complex enterprise customers, driving real business outcomes and helping them turn GTM goals into reality.

You’ll shape how some of the world’s most influential companies use Clay to scale, and you’ll own the strategy behind revenue growth, retention, and executive relationships across your portfolio.