Enterprise CSM: Growth, Renewals & Executive Impact

Calero; Fort Worth, Arlington, Dallas (TX, TX, TX); On-site; USD 135,000 - 165,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Job summary

A leading technology solutions company is seeking a Customer Success Manager to oversee client relationships and drive revenue growth. This role requires partnering with enterprise clients to ensure they realize value from SaaS solutions, own renewals, and develop strategic plans aligned with client objectives. Candidates should have 3–7 years of experience in customer success or account management within B2B SaaS environments. Competitive compensation package includes a base of $150,000 with commission potential.

Qualifications

• 3–7+ years in Customer Success, Account Management, or Growth roles.
• Strong understanding of enterprise environments and telecom lifecycle management.
• Experience with global enterprises or regulated industries.

Responsibilities

• Own renewals and lead commercial strategy across assigned accounts.
• Develop customized Success Plans linked to customer’s business objectives.
• Cultivate executive-level relationships with CIO, CFO, and IT leaders.

Skills

Customer Success

Account Management

B2B SaaS

Analytical Mindset

Executive Presence

Education

Bachelor’s Degree or equivalent

Tools

Salesforce

Job description

A leading technology solutions company is seeking a Customer Success Manager to oversee client relationships and drive revenue growth. This role requires partnering with enterprise clients to ensure they realize value from SaaS solutions, own renewals, and develop strategic plans aligned with client objectives. Candidates should have 3–7 years of experience in customer success or account management within B2B SaaS environments. Competitive compensation package includes a base of $150,000 with commission potential.