Enterprise Customer Success Engineer – IAM & Integrations

Linx Security; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Linx Security is seeking a Customer Success Engineer to own enterprise accounts end-to-end, blending technical delivery with proactive account management.

You will drive deployments, adoption, and measurable security outcomes, collaborating with product and engineering to scale the CS function as Linx grows.

Ideal candidates have IAM/cybersecurity experience, scripting skills, and a customer-first mindset.

Qualifications

• Experience in a technical, customer-facing role
• Background in IAM or cybersecurity
• Proficiency with APIs and Python scripting

Responsibilities

• Onboard enterprise customers and drive time-to-value
• Build relationships as the main contact with deployment plans
• Drive product adoption and optimize adoption KPIs
• Manage renewals and reduce churn
• Provide hands-on technical support for integrations and troubleshooting
• Collaborate with Engineering and Product to address blockers
• Align CS with Sales and GTM
• Develop integration guides and playbooks

Skills

Technical customer-facing

IAM expertise

Cybersecurity

API integration

Python scripting

Tools

Okta

Ping Identity

ForgeRock

Job description

Linx Security is seeking a Customer Success Engineer to own enterprise accounts end-to-end, blending technical delivery with proactive account management.

You will drive deployments, adoption, and measurable security outcomes, collaborating with product and engineering to scale the CS function as Linx grows.

Ideal candidates have IAM/cybersecurity experience, scripting skills, and a customer-first mindset.