Enterprise CSM (18-Month Contract) — Remote

Certn; United States; À distance; USD 90 000 - 150 000; Temps partiel

Avantages offerts par ce poste

32 days PTO

Benefits from day one

Work-from-home allowance

Remote-first culture

Professional development budget

Flexible work arrangements

Résumé du poste

Certn is seeking a driven Customer Success Manager on an 18-month contract to drive success for enterprise customers and manage complex integrations. You will lead strategic initiatives and collaborate cross-functionally to meet business goals.

This remote-first role offers a work-from-home allowance, a robust professional development budget, and flexible arrangements as part of Certn's remote-first culture.

Responsabilités

• Develop strategies that improve satisfaction, onboarding, retention, and revenue growth.
• Analyze performance metrics, track upsell opportunities, and mentor junior team members.
• Execute strategic customer success initiatives and collaborate cross-functionally to meet business goals.

Description du poste

Certn is seeking a driven Customer Success Manager on an 18-month contract to drive success for enterprise customers and manage complex integrations. You will lead strategic initiatives and collaborate cross-functionally to meet business goals.

This remote-first role offers a work-from-home allowance, a robust professional development budget, and flexible arrangements as part of Certn's remote-first culture.