Enterprise Cloud Solutions Leader — Energy & Industry

Amazon Web Services (AWS); Seattle (WA); On-site; USD 154,000 - 208,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

AWS is seeking a Customer Solutions Manager to accelerate customer transformations and design rapid migrations to the AWS cloud. You will lead end-to-end cloud adoption programs across multiple teams, from sales to solution architecture and partnerships, ensuring measurable business outcomes for customers.

The role requires strategic thinking, strong communication, and a track record in complex program management, with a customer-first mindset and a passion for AWS services and modernization

Qualifications

• 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
• 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
• Bachelor's degree in science, technology, engineering, math, business or equivalent
• Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams

Responsibilities

• Contributes to business and technical discussions and asks relevant questions to uncover dependencies.
• Working knowledge in multiple relevant technology domain areas (e.g., compute, hardware, network, software, big data, security, etc.). Has some experience and/or deeper understanding in at least one technology area.
• Considers the larger picture (e.g., efficiency, availability, operability, scalability, risks, business goals, customer experience, etc.). Able to balance customer needs with engineering teams, both of whom have to build, maintain, and extend features for the life of the solution. Incorporates these requirements into recommendations.
• Can convey detailed technical knowledge (verbally, in writing, and via diagram) to both internal and external teams.
• Ability to actively participate in customer technical discussions and provide guidance on best practice.
• Sees patterns; makes connections to improve program/process efficiency. Knows what solutions exist elsewhere and how they can be connected.
• Has an understanding of relevant of services and/or products, or similar industry technology.

Skills

Program leadership

Customer-facing

Cross-functional collaboration

Education

Bachelor's degree in science, technology, engineering, math, business or equivalent

Job description

AWS is seeking a Customer Solutions Manager to accelerate customer transformations and design rapid migrations to the AWS cloud. You will lead end-to-end cloud adoption programs across multiple teams, from sales to solution architecture and partnerships, ensuring measurable business outcomes for customers.

The role requires strategic thinking, strong communication, and a track record in complex program management, with a customer-first mindset and a passion for AWS services and modernization