Enterprise Cloud Solutions Leader

Amazon

East Palo Alto (CA)

On-site

USD 177,000 - 239,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Health insurance

RSUs / equity

Job summary

Amazon seeks a Senior Customer Solutions Manager to guide customers through multi-year cloud journeys, coordinating across Sales, Support, Solutions Architecture, and Professional Services to deliver measurable outcomes. You will translate strategic initiatives into executable actions and drive go-live events, education plans, and governance throughout the journey.

You will bring a strong technical background and exceptional communication skills to influence executive and project teams,

Qualifications

5+ years of leading large-scale, technical or engineering programs with proven leadership and delivery
2+ years of customer-facing work engaging with executives and technologists to solve problems with advanced technologies
Bachelor's degree in science, technology, engineering, math, business or equivalent
Experience leading transformation project teams across broad functional groups

Responsibilities

Guide AWS customers along multi-year cloud journeys with a focus on outcomes
Coordinate across Sales, Support, Solutions Architecture, and Professional Services to plan migrations
Lead reporting cadence and track execution against customer milestones
Develop education plans and roadmaps aligning with business outcomes and go-live events
Drive customer adoption of AWS services and secure cloud modernization initiatives