Enterprise Cloud Platform Solution Consultant

Atlassian; Northern (KY); Hybrid; USD 11,000 - 142,000; Full time

Job summary

At Atlassian, a Solution Consultant for Cloud Platform Development and Integration, you will join the Advisory Services Public Sector team as an individual contributor, delivering guidance across Atlassian products and practices to drive value for large organizations.

You will collaborate with multidisciplinary teams, stay current with best practices, and play a key role in expanding services and solutions for clients. Fluency in English is required, with a second language seen as a bonus.

Qualifications

• 4-6 years of experience within or working with SaaS companies.
• 2+ years of experience in customer-facing roles where you’ve engaged with and influenced customer stakeholders that range from technical administrators to executive leadership
• Demonstrated expertise in our Data Center Platform, including:
• Experience administering Atlassian DC ecosystems and applications like Jira, Jira Service Management, Confluence, Bitbucket, Crowd, etc
• Background in cloud computing architectures, integration methods, product upgrades, and associated security considerations
• Demonstrated expertise in Teamwork Foundations, including
• Proven ability to implement and optimize teaming frameworks with tools that enhance productivity, cohesion, and enterprise-wide collaboration
• Experience driving effective organizational communication and project management with collaboration tools using core products in Atlassian’s Teamwork Collection – Jira, Confluence, Loom, and Rovo
• Proven ability to define organizational goals and identify relevant metrics that drive measurable progress and provide clear reporting across complex organizations
• You're fluent in English, and nice to have a second language such as Spanish, French, or Portuguese for business communication

Responsibilities

• Collaborate with your peers in Advisory Services to align on strategic outcomes that deliver exceptional service to our customers
• Partner with customers to help solve their business challenges and achieve their internal goals through Atlassian products, practices, and solutions
• Identify and promote opportunities for service and product expansion within a client’s organization
• Cultivate deep industry and solution expertise, staying up-to-date with evolving best practices that support different types of teams
• Create technical solution content and prescriptive guidance to support customer goals and outcomes in one or more Atlassian solution areas
• Partner with non-customer-facing teams across Atlassian to advocate for customer needs and innovative solutions that address their business drivers
• Spend up to 30% of your time traveling domestically, and in some cases internationally, for both internal and customer-facing events

Skills

SaaS experience

Customer-facing

Data Center Platform

Jira/JSM/Confluence

Cloud architectures

Teamwork Foundations

English fluency

Tools

Jira

Jira Service Management

Confluence

Bitbucket

Crowd

Loom

Rovo

Job description

At Atlassian, a Solution Consultant for Cloud Platform Development and Integration, you will join the Advisory Services Public Sector team as an individual contributor, delivering guidance across Atlassian products and practices to drive value for large organizations.

You will collaborate with multidisciplinary teams, stay current with best practices, and play a key role in expanding services and solutions for clients. Fluency in English is required, with a second language seen as a bonus.