Data Center & Cloud Platform Solutions Consultant

Atlassian; Austin (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

Atlassian is seeking a seasoned professional to collaborate with Advisory Services and drive strategic outcomes for customers. You will partner with clients to solve business challenges using Atlassian products and solutions, while identifying opportunities for service expansion within their organizations.

You will develop deep expertise in Data Center and Cloud Platform areas, including Jira, Confluence, Jira Service Management, and Bitbucket, and guide customers through cloud migrations at

Qualifications

• 4-6 years of experience in or with SaaS companies.
• 2+ years in customer-facing roles engaging with stakeholders from admins to exec leadership.
• Demonstrated expertise in Data Center Platform (Jira, Jira Service Management, Confluence, Bitbucket, Crowd).
• Background in cloud architectures, integration methods, upgrades, and security considerations.
• Demonstrated expertise in Cloud Platform: migrating to and implementing Atlassian Cloud at enterprise scale.
• English fluency; second language (Spanish, French, or Portuguese) is a plus.

Responsibilities

• Collaborate with peers in Advisory Services to align on strategic outcomes for customers.
• Partner with customers to solve business challenges using Atlassian products, practices, and solutions.
• Identify and promote opportunities for service and product expansion within a client’s organization.
• Cultivate industry and solution expertise, staying current with best practices for different teams.
• Create technical solution content and prescriptive guidance for Atlassian solution areas.
• Partner with non-customer-facing teams to advocate for customer needs and innovative solutions.
• Travel up to 30% domestically, and sometimes internationally, for events.

Skills

SaaS experience

Customer-facing experience

English fluency

Stakeholder engagement

Cloud platform knowledge

Tools

Jira

Confluence

Jira Service Management

Bitbucket

Job description

Atlassian is seeking a seasoned professional to collaborate with Advisory Services and drive strategic outcomes for customers. You will partner with clients to solve business challenges using Atlassian products and solutions, while identifying opportunities for service expansion within their organizations.

You will develop deep expertise in Data Center and Cloud Platform areas, including Jira, Confluence, Jira Service Management, and Bitbucket, and guide customers through cloud migrations at