Data Center & Cloud Platform Solutions Consultant

Atlassian; Washington (District of Columbia); On-site; USD 110,000 - 160,000; Full time

Job summary

Tech Sales Jobs seeks an experienced Advisory Services professional to partner with customers, solving business challenges through Atlassian products, practices, and solutions.

You will build deep expertise in Atlassian DC and Cloud platforms, guide stakeholders from admins to executives, and work cross-functionally to advocate for customer needs. Expect up to 30% domestic travel and occasional international travel. Fluency in English required; additional languages are a plus.

Qualifications

• 4-6 years of experience within or working with SaaS companies.
• 2+ years of experience in customer-facing roles engaging with customer stakeholders ranging from technical admins to executives.
• Demonstrated expertise with Atlassian Data Center Platform (Jira, Jira Service Management, Confluence, Bitbucket, Crowd).
• Demonstrated expertise with Atlassian Cloud platform, including migration, architecture, and enterprise adoption.

Responsibilities

• Collaborate with peers in Advisory Services to align on strategic outcomes and deliver exceptional service.
• Partner with customers to solve business challenges using Atlassian products, practices, and solutions.
• Identify and promote opportunities for service and product expansion within a client’s organization.
• Cultivate industry and solution expertise and stay up-to-date with best practices for different teams.
• Create technical solution content and prescriptive guidance to support customer goals in Atlassian solution areas.
• Advocate for customer needs with cross-functional teams across Atlassian.
• Travel up to 30% domestically and, in some cases, internationally.

Skills

SaaS experience

Customer-facing experience

English fluency

Second language preferred

Tools

Jira

Jira Service Management

Confluence

Bitbucket

Crowd

Job description

Tech Sales Jobs seeks an experienced Advisory Services professional to partner with customers, solving business challenges through Atlassian products, practices, and solutions.

You will build deep expertise in Atlassian DC and Cloud platforms, guide stakeholders from admins to executives, and work cross-functionally to advocate for customer needs. Expect up to 30% domestic travel and occasional international travel. Fluency in English required; additional languages are a plus.