DC & Cloud Platform Solution Consultant - Public Sector

Atlassian Corp.; Washington, New York, Austin (District of Columbia, NY, TX); Hybrid; USD 118,000 - 154,000; Full time

Job summary

Atlassian is hiring a Solution Consultant for its Advisory Services Public Sector team. This individual contributor role focuses on DC and Cloud platforms, delivering strategic, technical guidance to enterprise customers to maximize value from Atlassian investments.

You will collaborate with sales, product, and support teams, helping customers align outcomes with product capabilities, while guiding cloud transformations and adoption at scale.

Qualifications

• 4-6 years of experience within or working with SaaS companies.
• 2+ years of experience in customer-facing roles engaging with and influencing customer stakeholders from technical administrators to executive leadership.
• Demonstrated expertise in Atlassian DC ecosystems, including Jira, Jira Service Management, Confluence, Bitbucket, Crowd, etc.
• Background in cloud computing architectures, integration methods, product upgrades, and security considerations.
• Demonstrated expertise in Atlassian Cloud, including migration, architecture, and enterprise-scale adoption.
• Fluency in English; additional language such as Spanish, French, or Portuguese is a plus.

Responsibilities

• Collaborate with Advisory Services to align on strategic outcomes delivering exceptional service.
• Partner with customers to solve business challenges using Atlassian products and practices.
• Identify and promote opportunities for service and product expansion within a client organization.
• Develop deep industry and solution expertise, staying current with best practices across teams.
• Create technical solution content and prescriptive guidance for customer goals in Atlassian areas.
• Work with cross-functional teams to advocate for customer needs and innovative solutions.
• Travel up to 30% domestically, and internationally in some cases.

Skills

SaaS experience

Customer-facing

English fluency

Cross-team collaboration

Travel readiness

Tools

Jira

Jira Service Management

Confluence

Bitbucket

Job description

Atlassian is hiring a Solution Consultant for its Advisory Services Public Sector team. This individual contributor role focuses on DC and Cloud platforms, delivering strategic, technical guidance to enterprise customers to maximize value from Atlassian investments.

You will collaborate with sales, product, and support teams, helping customers align outcomes with product capabilities, while guiding cloud transformations and adoption at scale.