DC & Cloud Platform Solution Consultant – Public Sector

Atlassian; New York (NY); On-site; USD 109,000 - 172,000; Full time

Job summary

Atlassian Advisory Services seeks a Solution Consultant with DC and Cloud Platform expertise to guide customers through complex deployments and transformations. You’ll operate as an individual contributor, delivering strategic technical guidance at enterprise scale and ensuring value realization for clients who invested in Advisory Services.

You will engage with large customers, contribute to the expansion of Atlassian solutions, and help unlock teams' potential across a distributed global team.

Qualifications

• 4–6 years of experience within or working with SaaS companies.
• 2+ years of experience in customer-facing roles with stakeholders from technical admins to executives.
• Demonstrated expertise in Data Center Platform (Jira, Jira Service Management, Confluence, Bitbucket, Crowd).
• Cloud Platform expertise: migrating to, architecting, implementing Atlassian Cloud ecosystems at scale; SaaS architectures and integration methods.
• English fluency; second language (Spanish, French, or Portuguese) is a plus.

Responsibilities

• Collaborate with Advisory Services to align on strategic outcomes and deliver exceptional service to customers.
• Partner with customers to solve business challenges using Atlassian products, practices, and solutions.
• Identify and promote opportunities for service and product expansion within a client’s organization.
• Cultivate deep industry and solution expertise, staying updated with best practices.
• Create technical solution content and prescriptive guidance for customer goals in Atlassian areas.
• Collaborate with cross-functional teams across Atlassian to advocate for customer needs and innovative solutions.
• Travel up to 30% domestically and internationally for internal and customer-facing events.

Skills

SaaS experience

Customer-facing

English fluency

Tools

Jira

Jira Service Management

Confluence

Bitbucket

Crowd

Job description

Atlassian Advisory Services seeks a Solution Consultant with DC and Cloud Platform expertise to guide customers through complex deployments and transformations. You’ll operate as an individual contributor, delivering strategic technical guidance at enterprise scale and ensuring value realization for clients who invested in Advisory Services.

You will engage with large customers, contribute to the expansion of Atlassian solutions, and help unlock teams' potential across a distributed global team.