Enterprise Client Partner - Growth & Revenue Leader

Charter Communications; Austin (TX); Remote; USD 180,000 - 280,000; Full time

Job summary

Charter Communications is seeking a Principal Client Partner in the Austin, TX area to lead a portfolio of enterprise and upper mid-market clients. The role focuses on driving revenue, retention, and customer success by aligning Spectrum’s managed and advisory services with client priorities.

The position requires building strong relationships with senior IT and business stakeholders, coordinating with cross-functional teams, and expanding services across cloud, security, and modernization

Qualifications

• Bachelor's degree and 8+ years of enterprise sales experience.
• Experience closing services-led engagements typically $500K-$5M+ TCV.
• Experience selling managed services, cloud solutions, or consulting engagements.
• Ability to navigate multi-stakeholder buying processes and align solutions to business needs.
• Ability to build relationships with senior stakeholders and influence decision making.

Responsibilities

• Own and manage the full customer relationship across a portfolio of enterprise and upper mid-market clients
• Build and maintain relationships with senior stakeholders and key decision makers
• Drive revenue growth, retention, and expansion across managed services and professional services
• Develop and execute account plans aligned to client business objectives and outcomes
• Identify and pursue new opportunities across cloud, security, and modernization solutions
• Manage opportunities through the full sales cycle from qualification through close
• Partner with solution engineering, delivery, and internal teams to position and deliver solutions
• Coordinate internal resources to ensure alignment and a seamless customer experience
• Monitor account health, identify risks, and support mitigation strategies
• Maintain strong pipeline discipline, forecasting accuracy, and CRM hygiene

Skills

Enterprise sales

Multi-stakeholder navigation

Cloud environments

Communication

Account management

Education

Bachelor's degree

Master's degree

Ph.D.

Job description

Charter Communications is seeking a Principal Client Partner in the Austin, TX area to lead a portfolio of enterprise and upper mid-market clients. The role focuses on driving revenue, retention, and customer success by aligning Spectrum’s managed and advisory services with client priorities.

The position requires building strong relationships with senior IT and business stakeholders, coordinating with cross-functional teams, and expanding services across cloud, security, and modernization