Enterprise Client Advocate - Remote, Growth & Renewals

BlackCloak, Inc.; United States; À distance; USD 90 000 - 140 000; Plein temps

Avantages offerts par ce poste

Remote work within USA

Comprehensive medical, dental, vision

Flexible vacation

10 paid holidays

Life, AD&D and disability insurance

401k with employer match

Company equity

Parental and pregnancy recovery leave

Home office stipend

Résumé du poste

BlackCloak, Inc. is seeking a Client Account Manager to grow relationships with corporate clients, renew yearly, and identify expansion opportunities. You will map stakeholders and serve as a trusted advisor to clients and internal teams across success, sales, and marketing.

You will craft value-based reports, collaborate with executive leadership, and drive ARR through strategic engagement with Fortune 500–level clients. This is a remote-friendly, US-wide role with travel as needed.

Qualifications

• 5+ years experience in software and/or SaaS sales to large enterprises.
• Track record of success consistently exceeding sales goals.
• Ability to travel within the United States.
• Experience with information security and online privacy a plus.

Responsabilités

• Manage relationships with key clients across industries.
• Create value-add through regular touchpoints.
• Craft reports on utilization and value-add stories.
• Partner with Client Success to deliver exceptional engagement.
• Research and build new relationships within existing accounts, including executive stakeholders.
• Collaborate with BlackCloak Executive team to connect clients with senior leadership.
• Achieve ARR goals and renewals, and upsell targets.
• Provide reporting and insights across the company and accounts.
• Prepare and deliver renewal and revenue expansion forecasts.
• Work with account executives to onboard new corporate clients smoothly.
• Provide weekly utilization reports and timely client updates.

Connaissances

Enterprise SaaS sales

Track record of exceeding sales goals

Travel within the United States

InfoSec / Privacy experience a plus

Formation

BA/BS or equivalent

Description du poste

BlackCloak, Inc. is seeking a Client Account Manager to grow relationships with corporate clients, renew yearly, and identify expansion opportunities. You will map stakeholders and serve as a trusted advisor to clients and internal teams across success, sales, and marketing.

You will craft value-based reports, collaborate with executive leadership, and drive ARR through strategic engagement with Fortune 500–level clients. This is a remote-friendly, US-wide role with travel as needed.