Client Growth & Retention Partner (Remote)

Blacksmith Agency LLC; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Base salary + commission

Job summary

Blacksmith Agency LLC is seeking a Client Partner to own a portfolio of recurring clients in a fully remote role. You will manage retention, renewals and early warnings, while identifying and closing upsell opportunities across a seven-figure annual quota.

You’ll coordinate with strategists and delivery teams to ensure a single, clear voice for the client. The role requires agency account management experience, a proven track record of keeping clients and selling more work, and comfort with a

Qualifications

• Agency account management experience in marketing, digital, creative or advertising agencies.
• Proven ability to retain clients and upsell with measurable results.
• Comfort carrying a sales quota.
• Clear, calm communication with senior client stakeholders.

Responsibilities

• Retention across your book: manage relationships, renewals and early warnings for drift.
• Upsells and expansion: identify next projects and sell them.
• Maintain a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present one clear client voice.

Skills

Agency account management

Client relationships

Quota-driven selling

Clear communication

Job description

Blacksmith Agency LLC is seeking a Client Partner to own a portfolio of recurring clients in a fully remote role. You will manage retention, renewals and early warnings, while identifying and closing upsell opportunities across a seven-figure annual quota.

You’ll coordinate with strategists and delivery teams to ensure a single, clear voice for the client. The role requires agency account management experience, a proven track record of keeping clients and selling more work, and comfort with a