Enterprise Change Management Lead

AAA Club Alliance; Wilmington (DE); Hybrid; USD 90,000 - 133,000; Full time

Benefits offered by this job

Hybrid schedule

Health benefits package

401(k) with 7% match

3+ weeks PTO

Tuition reimbursement

Job summary

AAA Club Alliance is seeking an Enterprise Change Management Specialist to lead large-scale change initiatives from design through implementation. You will develop strategies, identify stakeholders, and guide training and communications to maximize end-user adoption and minimize disruption.

You will collaborate with leaders and people managers to prepare teams, measure progress, and embed change into the organizational culture for lasting impact.

Qualifications

• Bachelor’s degree or equivalent in communications, business, or related field is required.
• Minimum of 6 years of applicable experience is required.
• Minimum of 5 years of experience in the development and delivery of communications is required.
• Minimum of 2 years in a supervisory role is required.
• Change management certification or designation such as the Prosci certification is preferred.

Responsibilities

• Evaluate how change will affect the organization, such as business processes, people and systems.
• Build an effective strategy aligned with organizational goals and outlines how the change will achieve desired outcomes.
• Create a tailored set of plans for moving people forward; Stakeholder, Communications, Training Plans, etc.
• Identify potential resistance to change and develop strategies to address it.
• Partner with Leaders and People Managers to prepare teams for change; enable training and adoption.
• Track and report progress of the change initiative and measure its effectiveness.

Skills

Communication

Active listening

Presentation skills

Writing

Stakeholder management

Education

Bachelor's degree in communications, business, or related field

Job description

AAA Club Alliance is seeking an Enterprise Change Management Specialist to lead large-scale change initiatives from design through implementation. You will develop strategies, identify stakeholders, and guide training and communications to maximize end-user adoption and minimize disruption.

You will collaborate with leaders and people managers to prepare teams, measure progress, and embed change into the organizational culture for lasting impact.