Enterprise AI Training & Enablement Specialist

Careernet; United States; Remote; USD 120,000 - 180,000; Full time

Job summary

Careernet seeks an experienced Training & Enablement Lead to design and deliver onboarding and ongoing education for enterprise AI tools. You will create quick-start guides, prompt libraries, and model-driven content to accelerate user adoption and governance across critical platforms.

You will translate complex AI concepts into clear guidance and develop scalable training patterns, including automation templates and Claude skills, to support business workflows and governance.

Qualifications

• 10+ years of experience overall, including at least 3 years in IT training, technical enablement, or end-user technology support.
• Hands-on experience with enterprise AI tools such as Claude and ChatGPT/OpenAI in a training or enablement context.
• Strong prompt engineering and automation design experience with reusable templates, skills, or workflow patterns.
• Ability to translate AI concepts and policy requirements into clear, non-technical guidance for end users.
• Experience with technical training, instructional design, documentation, and support for scalable user adoption.

Responsibilities

• Design and deliver onboarding, workshops, office hours, and ongoing training for enterprise AI tools and approved use cases.
• Build role-based enablement assets including quick-start guides, prompt libraries, job aids, FAQs, and short-form training content.
• Create reusable automation patterns, prompt templates, and Claude skills that standardize recurring business workflows.
• Support connected workflows and integrations across Salesforce, Box, Slack, and Snowflake using approved connectors and access controls.
• Track adoption, reuse, support trends, and user feedback; refine enablement content and elevate governance or access issues as needed.

Skills

Training enablement

AI training

Content creation

Prompt engineering

End-user support

Education

Bachelor's degree or equivalent in training/enablement/ instructional design

Tools

Claude

ChatGPT/OpenAI

Snowflake

Salesforce

Box

Slack

Okta

Job description

Careernet seeks an experienced Training & Enablement Lead to design and deliver onboarding and ongoing education for enterprise AI tools. You will create quick-start guides, prompt libraries, and model-driven content to accelerate user adoption and governance across critical platforms.

You will translate complex AI concepts into clear guidance and develop scalable training patterns, including automation templates and Claude skills, to support business workflows and governance.