Enterprise AI & CX Solutions Executive

Joinimagine

Michigan

Hybrid

USD 283,000 - 425,000

Full time

12 days ago

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Job summary

Zendesk is seeking an Enterprise Account Executive in the United States to drive growth with AI‑driven CX solutions and to expand Zendesk’s footprint within high‑value strategic accounts. You will lead multi‑month deals, develop territory plans, and collaborate across Sales, CS, Solutions Engineering, and Product to deliver measurable ROI.

The role requires 8+ years in cloud software sales, a proven track record in enterprise cycles, and success selling to VP/C‑level executives.

Qualifications

8+ years in cloud/software B2B sales or solution engineering.
Proven success in enterprise sales cycles with multi‑month engagements.
Experience selling into Enterprise organizations ($1B+ revenue) in tech.
Track record of quota attainment (2 of last 3 years) and executive stakeholder management.

Responsibilities

Drive top-line revenue by acquiring new Enterprise customers and penetrating top-tier technology accounts.
Expand AI and automation adoption through cross-selling and upselling Zendesk solutions.
Create quarterly territory and account plans with actionable tactics to grow Enterprise market share.
Develop deep understanding of Zendesk’s AI and CX platform and map to customer objectives.
Lead complex sales cycles with multi-month, value-centric deals and proof of concept stages.
Maintain a robust pipeline and accurate forecasting to exceed revenue goals.
Build C-level relationships and position Zendesk as a trusted advisor in CX and AI innovation.
Collaborate with leadership, Customer Success, Solutions Engineering, and Product teams to deliver cohesive value.