Enterprise Account Manager II — SoCal Growth (Remote)

Lumen Technologies; California (MO); Hybrid; USD 72,000 - 96,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Lifestyle benefits

Job summary

Lumen Technologies is seeking an Account Manager II, Regional Enterprise Expansion, to grow revenue within Southern California enterprise accounts. The role emphasizes expansion inside existing relationships, cross-functional collaboration, and proactive discovery to shape executive conversations.

The candidate will manage forecasts, coordinate resources across Success, Product, Marketing, and Sales Support, and travel 25–50% for customer meetings and events, with a strong focus on measurable

Qualifications

• Bachelor’s degree or equivalent education and experience.
• 5–7+ years of enterprise technology sales experience selling complex solutions.
• Experience with consultative, solution-based B2B sales.
• Strong communication, writing, and presentation skills.
• Ability to translate technology to executive business outcomes.
• Accountability, adaptability, curiosity, growth mindset, and disciplined execution.

Responsibilities

• Develop Regional Enterprise expansion opportunities within assigned Southern California accounts by uncovering new products, services, use cases, stakeholders, and business outcomes inside existing customer relationships.
• Lead proactive discovery conversations that create customer interest, surface business needs, navigate objections, and move discussions from limited awareness to qualified opportunity.
• Build and execute strategic account plans that strengthen customer relationships, increase executive engagement, grow revenue, and improve Lumen’s position with each customer.
• Maintain accurate forecasting, strong customer relationship management hygiene, pipeline inspection discipline, account activity documentation, and consistent follow through so leadership has clear visibility with no surprises.
• Orchestrate internal resources across Customer Success, Product, Marketing, Solutions and Technology experts, Sales Support, and Service Delivery to align Lumen capabilities to customer priorities.
• Monitor customer trends, organizational changes, risks, and expansion signals; share timely recommendations with sales leadership and adapt quickly as business priorities evolve.

Skills

Enterprise tech sales

Solution-based selling

Executive communication

Forecasting

CRM pipeline management

Cross-functional collaboration

Education

Bachelor’s degree or equivalent education and experience

Tools

Salesforce.com

Job description

Lumen Technologies is seeking an Account Manager II, Regional Enterprise Expansion, to grow revenue within Southern California enterprise accounts. The role emphasizes expansion inside existing relationships, cross-functional collaboration, and proactive discovery to shape executive conversations.

The candidate will manage forecasts, coordinate resources across Success, Product, Marketing, and Sales Support, and travel 25–50% for customer meetings and events, with a strong focus on measurable