Enterprise Account Leader - Growth & Onboarding

InvestedintheMission; Redmond (WA); On-site; USD 115,000 - 150,000; Full time

Benefits offered by this job

Stock options

Medical, vision and dental coverage

401(k) retirement plan

Paid time off

Job summary

SpaceX is seeking an Enterprise Account Manager (Channel Partners) in the Redmond area to own and grow a portfolio of Starlink enterprise accounts. You will drive onboarding, manage day-to-day activities, and pursue new revenue opportunities while coordinating with internal teams to resolve issues and improve products.

The role requires a customer-focused track record, cross-functional collaboration, and the ability to manage multiple projects under tight deadlines.

Qualifications

• Bachelor's degree in engineering or business or equivalent experience.
• 3+ years of consulting or project management experience.
• 3+ years of experience working with customers on technical products/services.

Responsibilities

• Act as the primary point of contact with accounts and fully own your assigned book of business from contract signature through onboarding, day-to-day management, and long-term growth.
• Build strong stakeholder relationships, understand their needs, set clear expectations, and identify new revenue opportunities.
• Collect customer feedback and work to improve or fix pain points internally to improve Starlink’s products, technology, and processes.
• Track readiness, risks, schedules, and payments for your accounts and communicate clearly to hit revenue targets on time.
• Become a subject matter expert within the team to help shape strategy for your assigned region and create process or system improvements that help the team scale.
• Proactively monitor overall account health, including payments, product performance, support issues, contract compliance, and relationship quality.

Skills

Bachelor's degree

Engineering background

Business background

Customer success

Account management

Project management

Technical product knowledge

Education

Bachelor's degree in engineering or business

Job description

SpaceX is seeking an Enterprise Account Manager (Channel Partners) in the Redmond area to own and grow a portfolio of Starlink enterprise accounts. You will drive onboarding, manage day-to-day activities, and pursue new revenue opportunities while coordinating with internal teams to resolve issues and improve products.

The role requires a customer-focused track record, cross-functional collaboration, and the ability to manage multiple projects under tight deadlines.