Enterprise Account Growth & Retention Leader

Simpro Corporate Pty Ltd; Miami (FL); On-site; USD 110,000 - 190,000; Full time

Job summary

Simpro Corporate Pty Ltd is seeking a Strategic Account Manager to own the long-term success, retention, and growth of our largest enterprise client accounts. You will act as a trusted advisor, align software solutions with client goals, and drive revenue retention in a high-impact portfolio.

In this role, you will lead executive-level relationships, shape joint success plans, and oversee renewal risk mitigation, expansion initiatives, and complex negotiations to maximize portfolio value across

Qualifications

• Executive presence to influence C-suite stakeholders.
• Strong business acumen linking software to outcomes.
• Proven negotiation and contract management skills.
• Ability to orchestrate resources across teams.
• Data-driven analysis of portfolio health and growth.

Responsibilities

• Drive retention and growth of a high-value enterprise portfolio.
• Establish multi-stakeholder executive relationships to anchor the partnership.
• Develop joint success plans aligning value to client objectives.
• Lead business reviews to show ROI and expansion paths.
• Forecast renewal outcomes and coordinate cross-functional mitigation.
• Identify upsell/cross-sell opportunities and drive tech adoption.
• Manage complex negotiations to maximize net revenue retention.
• Advocate for the client with product and operations leaders.
• Design repeatable account-management frameworks.
• Maintain high-integrity commercial records and pipeline metrics.

Skills

Executive presence

Commercial acumen

Negotiation

Cross-functional leadership

Data-driven analysis

Enterprise account management

Customer success

Operational workflows

Net revenue retention

Job description

Simpro Corporate Pty Ltd is seeking a Strategic Account Manager to own the long-term success, retention, and growth of our largest enterprise client accounts. You will act as a trusted advisor, align software solutions with client goals, and drive revenue retention in a high-impact portfolio.

In this role, you will lead executive-level relationships, shape joint success plans, and oversee renewal risk mitigation, expansion initiatives, and complex negotiations to maximize portfolio value across