ENT Front Desk & Scheduling Specialist

kansashealthsystem; Kansas City (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

The University of Kansas Health System is seeking a Patient Service Representative for the ENT Medical Pavilion to greet patients, check in, verify insurance, collect copays, and support a smooth appointment flow using Epic Cadence and MyChart.

You will handle scheduling, registrations, preauthorization, and post-visit follow-ups, ensuring accurate patient records and a positive experience across all touchpoints.

Qualifications

• High School Graduate or GED.
• 2+ years of customer service or health care experience.
• Ability to maintain patient confidentiality.

Responsibilities

• Pre-Visit Scheduling: schedule internal and external referrals.

Skills

Customer service

Healthcare experience

Confidentiality

Education

High School diploma or GED

College coursework toward degree

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft Teams

Job description

The University of Kansas Health System is seeking a Patient Service Representative for the ENT Medical Pavilion to greet patients, check in, verify insurance, collect copays, and support a smooth appointment flow using Epic Cadence and MyChart.

You will handle scheduling, registrations, preauthorization, and post-visit follow-ups, ensuring accurate patient records and a positive experience across all touchpoints.