Patient Access Specialist - Front Desk & Care Coordination

The University of Kansas Health System; Gardner, Northern (KS, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The University of Kansas Health System is hiring a SWKC Patient Service Representative to greet patients at the Gardner Edgerton Medical Pavilion and manage registration tasks.

You will verify patient information, collect insurance cards, schedule appointments, handle calls, and enter data into the EMR with accuracy. Excellent customer service and teamwork are essential in this fast-paced outpatient setting.

Qualifications

• High School Diploma or GED required.
• Previous healthcare experience preferred.

Responsibilities

• Greet patients and visitors in a courteous manner.
• Verify demographics and insurance information.
• Collect co-pays and balance due.
• Schedule and coordinate patient appointments.
• Answer phones and route calls.
• Enter patient information in the EMR.
• Maintain a clean front desk and assist as needed.

Skills

Customer service

Communication

Phone etiquette

Data entry

Scheduling

Teamwork

Education

High School Diploma or GED

Tools

EMR/EHR software

Job description

The University of Kansas Health System is hiring a SWKC Patient Service Representative to greet patients at the Gardner Edgerton Medical Pavilion and manage registration tasks.

You will verify patient information, collect insurance cards, schedule appointments, handle calls, and enter data into the EMR with accuracy. Excellent customer service and teamwork are essential in this fast-paced outpatient setting.