ENT Admin Assistant: Scheduling & Care Coordination

Medical College of Wisconsin; Milwaukee (WI); On-site; USD 35,000 - 48,000; Full time

Benefits offered by this job

Health insurance

403B Retirement Package

Vacation and Paid Holidays

Tuition Reimbursement

Paid Parental Leave

EFAP

Pet Insurance

On campus Fitness Facility

Job summary

Medical College of Wisconsin in Milwaukee is seeking an Administrative Assistant to provide comprehensive scheduling support to Otolaryngology providers. Under general supervision, you will manage complex calendars, coordinate meetings, and facilitate patient scheduling to ensure efficient clinic operations and exceptional patient care.

You will prepare correspondence, answer calls, assemble reports, coordinate a variety of schedules across clinical, academic, and administrative duties, greet

Qualifications

• High school diploma required; 3 years admin experience preferred.
• Experience with scheduling and calendar management adds value.
• Epic experience and patient care background preferred.

Responsibilities

• Prepare and compose correspondence, reports, memoranda using computer tools.
• Answer calls, respond to inquiries, and relay messages.
• Gather information to prepare reports according to schedules.
• Coordinate calendars, travel itineraries, and provider schedules across clinical, academic, and administrative duties.
• Schedule and manage patient appointments across clinic locations, including multi-provider visits.
• Communicate appointment details and prep instructions to patients, visitors, and care teams.
• Collaborate with clinical staff and departments to support scheduling and patient care coordination.
• Order and track office supplies and process basic payment requests and invoices.
• Greet and direct visitors and provide information and assistance.
• Maintain records and filing systems per regulations and guidelines.
• Respond to routine and unexpected situations within the division or department.
• Perform other duties as assigned.

Skills

Computers

Clerical Procedures

Customer Service

Organization

Time Management

Interpersonal Communication

Education

High school diploma

Job description

Medical College of Wisconsin in Milwaukee is seeking an Administrative Assistant to provide comprehensive scheduling support to Otolaryngology providers. Under general supervision, you will manage complex calendars, coordinate meetings, and facilitate patient scheduling to ensure efficient clinic operations and exceptional patient care.

You will prepare correspondence, answer calls, assemble reports, coordinate a variety of schedules across clinical, academic, and administrative duties, greet