Clinic Care Team Assistant: Scheduling & Patient Support

Children's Wisconsin; Milwaukee (WI); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Children’s Wisconsin in Milwaukee seeks a Care Team Assistant to provide clerical and clinical support in ambulatory clinics. You will help schedule appointments, manage calls, and keep the environment organized to support smooth clinic operations.

This role requires strong data entry, Microsoft Office proficiency, and excellent communication. A high school diploma is required, with healthcare exposure preferred.

Qualifications

• High school diploma or GED required with preference for higher education.
• Healthcare experience is preferred but not required.
• Strong data entry accuracy and speed are essential.

Responsibilities

• Schedules patient appointments and tests using the scheduling system.
• Answers phones, manages in-baskets, and supports clinic staff.
• Maintains clinic environment and protects patient privacy.
• Monitors wait times and communicates with providers to optimize flow.
• Uses electronic systems to support patient care and operations.

Skills

Data entry

Microsoft Office

Communication

Organizational skills

Customer service

Education

High School Diploma or GED

Bachelor's Degree preferred

Associate's Degree preferred

Tools

Epic EMR

Job description

Children’s Wisconsin in Milwaukee seeks a Care Team Assistant to provide clerical and clinical support in ambulatory clinics. You will help schedule appointments, manage calls, and keep the environment organized to support smooth clinic operations.

This role requires strong data entry, Microsoft Office proficiency, and excellent communication. A high school diploma is required, with healthcare exposure preferred.