Enrollment Success Specialist

Ember Education; Mesa (AZ); On-site; USD 42,000 - 64,000; Full time

Job summary

San Joaquin Valley College Inc. is seeking an Enrollment Services Associate to guide prospective students through the enrollment process in a fast-paced environment.

You will conduct interviews, provide program information, and support informed enrollment decisions, maintaining engagement through matriculation. Ideal candidates have at least 3 years in high-volume customer service, strong communication, and solid organizational skills.

Qualifications

• Minimum of 3 years of high-volume, fast-paced customer service experience.
• Experience in admissions, enrollment services, recruiting, inside sales, or related roles preferred.
• Strong organizational and time-management skills.

Responsibilities

• Conduct high-volume outreach and interviews with prospective students.
• Provide accurate information about programs, outcomes, student services, and financial considerations.
• Maintain timely follow-up with prospective and enrolled students through matriculation.
• Meet or exceed enrollment goals while ensuring compliance and student-centered service.

Skills

Customer service

Communication

Multitasking

Problem-solving

Tools

Microsoft Office

CRM software

Excel

Job description

San Joaquin Valley College Inc. is seeking an Enrollment Services Associate to guide prospective students through the enrollment process in a fast-paced environment.

You will conduct interviews, provide program information, and support informed enrollment decisions, maintaining engagement through matriculation. Ideal candidates have at least 3 years in high-volume customer service, strong communication, and solid organizational skills.