Enrollment Consultant — EdTech & Career Programs

Cengage Group; Little Rock (AR); Remote; USD 29,000 - 38,000; Full time

Job summary

Cengage Group in Little Rock, AR is seeking an Enrollment Representative to connect prospective students with suitable programs and guide them through the enrollment process. You will prioritize qualified leads from website, referrals, live chat, and phone, while delivering a high-quality customer experience.

The role requires basic computer skills, CRM experience, and a willingness to learn new tools; full-time on-site employment with a base hourly rate and incentive program.

Qualifications

• Proficiency in navigating CRM systems and enrollment tools.
• Basic computer literacy and ability to operate common software applications.
• Willingness to learn new technologies and adjust to updates in systems.

Responsibilities

• Counsel prospective students regarding their educational and career objectives.
• Guide students through the enrollment process.
• Skillfully ask probing questions and overcome objections.
• Successfully implement strategies to meet enrollment objectives.

Skills

Technical expertise

Reliable Wifi

Education

Some college coursework or degree

Tools

CRM systems

Enrollment tools

Job description

Cengage Group in Little Rock, AR is seeking an Enrollment Representative to connect prospective students with suitable programs and guide them through the enrollment process. You will prioritize qualified leads from website, referrals, live chat, and phone, while delivering a high-quality customer experience.

The role requires basic computer skills, CRM experience, and a willingness to learn new tools; full-time on-site employment with a base hourly rate and incentive program.