Enrollment Services Clerk — Hybrid (Remote 2 Days)

Madison Area Technical College; Madison (WI); Hybrid; USD 28,000 - 30,000; Full time

Benefits offered by this job

Vacation & Holidays

Health/Vision/Dental/Life insurance

Job summary

Madison Area Technical College is seeking a Clerical Aide for a Limited Term Employment position. This role provides front-line customer service and administrative support to students, staff and visitors while ensuring accurate processing of student records and documents.

It supports transcripts and enrollment verifications across Enrollment Services with attention to detail. The LTE is full-time, with a hybrid schedule and potential remote work two days per week.

Qualifications

• High School diploma or equivalent.
• 0-2 years of relevant experience preferred.
• Legal work authorization to work in the United States.
• Experience with front-line customer service is desirable.

Responsibilities

• Respond to inquiries and assist students, staff and visitors to ensure a welcoming service experience.
• Collect, scan and index documents to maintain accurate records.
• Review and route student records using established workflows for processing.
• Monitor calendars and schedule appointments to support access to services.
• Maintain inventories of supplies for shared spaces.
• Identify discrepancies and communicate with stakeholders to resolve issues.
• Provide clerical and operational support including file management and mail distribution.
• Guide peers and student workers to support inclusive service delivery.

Skills

Customer service

Record management

Attention to detail

Communication

Education

High School diploma or equivalent

Job description

Madison Area Technical College is seeking a Clerical Aide for a Limited Term Employment position. This role provides front-line customer service and administrative support to students, staff and visitors while ensuring accurate processing of student records and documents.

It supports transcripts and enrollment verifications across Enrollment Services with attention to detail. The LTE is full-time, with a hybrid schedule and potential remote work two days per week.