Administrative Assistant - Enrollment Services

Madison Area Technical College; Madison (WI); Hybrid; USD 33,000 - 39,000; Full time

Benefits offered by this job

Vacation and holidays

Health/Dental/Vision insurance

Wisconsin Retirement System (WRS)

Hybrid work schedule

Job summary

Madison College is seeking an Administrative Assistant to provide administrative, technical, and operational support to the Program and Curriculum Operations Hub. The role involves scheduling, purchasing, customer service, recordkeeping, and routine process coordination in a hybrid 40-hour week.

Responsibilities include coordinating meetings and events, calendar management, travel arrangements, and data maintenance.

Qualifications

• Knowledge of administrative procedures, scheduling practices, and recordkeeping standards.
• Ability to manage multiple processes and meet deadlines in a fast-paced environment.
• Experience with calendar coordination, purchasing, travel arrangements, and document preparation.

Responsibilities

• Coordinate logistics for meetings, events, and trainings with on-site or virtual support.
• Provide calendar coordination, purchasing, travel arrangements, and document preparation for day-to-day operations.
• Assist onboarding and offboarding for faculty, staff, and student employees and ensure procedural compliance.
• Deliver frontline customer service to students, faculty, staff, and external partners and resolve inquiries as needed.
• Assist with course setup, scheduling, and enrollment processes by entering data and updating information.

Skills

Administrative procedures

Scheduling

Recordkeeping

Multitasking

Communication

Education

Associate Degree or equivalent work experience

Tools

Administrative software

Databases

Scheduling systems

Job description

Current Madison College employees must apply to the internal career site by logging into WorkdayJob Posting Date:August 28, 2026Application Deadline:Salary Information:$22.51 - $28.14(For current employees, pay may not be restricted to the posted range and will be set in accordance with the Madison College Compensation Manual guidelines for internal salary placement.)Department:Program and Curriculum Operations HubJob Description:Enrollment Services at Madison College is seeking an Administrative Assistant . This position provides administrative, technical, and operational support to departmental functions through scheduling, purchasing, customer service, recordkeeping, and routine process coordination.Success in this role requires the ability to manage multiple priorities, maintain accurate and organized records, and respond effectively to the needs of students, faculty, and staff. The Administrative Assistant applies specialized knowledge and established processes to support efficient departmental operations, cross-functional collaboration, and College initiatives.This position contributes to institutional objectives by promoting consistent service, supporting effective day-to-day operations, and helping ensure academic and service areas have the administrative resources needed to serve the College community.Position Details:Schedule: This is a full-time position scheduled for 40 hours per week, 52 weeks per year, hybrid work schedule, Monday through Friday, 8:00am – 4:30pm. This position can work remote 2 days a week, subject to change in accordance with Madison College policy.Expected Progression: This position includes an expected progression plan. Upon meeting the outlined criteria, you will be eligible to receive a $1.00 per hour increase.Benefits: Madison College provides a generous benefits package of vacation, holidays, health/vision/dental/life insurance options, and you will be able to participate in the Wisconsin Retirement System (WRS).Madison College believes every team member brings unique perspectives and experiences that enhance our ability to understand and engage with the communities we serve, address challenges, and develop innovative solutions. Come be part of our great team!This position will be open until filled, with a first consideration date of September 13, 2026, at 11:59 pm . After this date, the recruitment may close without further notice. Interested applicants are encouraged to apply as soon as possible.Required documents (2):ResumeCover Letter*Failure to include these documents by the first consideration date will RESULT IN THE DISQUALIFICATION OF YOUR APPLICATION.Accountabilities:Coordinates logistics for meetings, events and trainings including scheduling, communication, materials preparation and on-site or virtual support to ensure smooth and efficient operations.Provides administrative support for department operations including calendar coordination, purchasing, travel arrangements, supply ordering and document preparation to facilitate day-to-day functionality.Prepares, reviews and maintains a variety of reports, records and data using college systems and tools to support operational accuracy and reporting needs.May support onboarding and offboarding processes for faculty, staff, and student employees by facilitating communication, gathering documentation, and ensuring compliance with procedures.Provides customer service and frontline support to students, faculty, staff and external partners by answering inquiries, resolving issues and referring questions as appropriate.Coordinates purchasing and budget-related tasks such as tracking expenses, reconciling transactions, managing p-cards and supporting grant or contract compliance to maintain financial accuracy.Assists with course setup, scheduling and enrollment-related processes by entering data, managing class logistics and updating information to support academic and non-credit offerings.Exercises independent judgment to solve routine problems, prioritize tasks and improve administrative processes to enhance efficiency and support unit goals.Performs other related duties within the scope of the position as required for the efficient operation of the division and to support institutional objectives.Knowledge, Skills & Abilities:Knowledge of administrative procedures, scheduling practices and recordkeeping standards.Knowledge of scheduling systems, academic processes and institutional policies.Skill in using administrative software and databases.Ability to apply standardized procedures, policies and guidelines across administrative and academic functions.Ability to manage multiple processes, meet deadlines and maintain accuracy in a fast-paced environment.Ability to exercise independent judgment and problem-solving on routine problems.Skill in engaging positively with all populations and communities, contributing to a safe and inclusive learning and work environment.Skill in effectively and respectfully communicating with others.Minimum Requirements:Education:Associate Degree or equivalent work experienceExperience:1-2 years of relevant and progressive work experienceMadison College does not offer H-1B or other work authorization visa sponsorship for this position. Candidates must be legally authorized to work in the United States at the time of hire and maintain work authorization throughout the employment term.If you are experiencing application issues, please contact us at the Talent Acquisition email [e-mail] or HR hotline [phone].To ensure that emails from us regarding your application do not go to your spam folder, please add the @madisoncollege.edu domain as a safe sender in your email.Madison Area Technical College does not discriminate on the basis of race, color, national origin, sex, disability or age in employment, admissions or its programs or activities. Madison College offers degrees, diplomas, apprenticeships and certificates in Architecture & Engineering; Arts, Design & Humanities; Business; Construction, Manufacturing & Maintenance; Culinary, Hospitality & Fitness; Education & Social Services; Health Sciences; Information Technology; Law, Protective & Human Services; Science, Math & Natural Resources; and Transportation. Admissions criteria vary by program and are available by calling our Enrollment Office at [phone] or [phone] Ext. 6210. The following person has been designated to coordinate Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973 and to handle inquiries regarding the college’s nondiscrimination policies: Lisa Muchka, Director, Civil Rights and Compliance, 1701 Wright Street, Madison, WI 53704 [phone]