Enrollment & Reimbursement Specialist

OpenEd; Minnesota; On-site; USD 28,000 - 34,000; Full time

Job summary

OpenEd in Minnesota is seeking a Processing Specialist to review and process student schedules, enrollment packets, and reimbursement requests. You will maintain timely communication with families, ensure compliance with policies, and support procurement and data-entry tasks.

The role emphasizes attention to detail, strong organization, and the ability to work independently within a fast-paced educational environment. This is a full-time on-site position requiring Mountain Time availability.

Qualifications

• Strong verbal and written communication skills with an ability to engage professionally with others.
• Ability to handle confidential information with discretion.
• Extremely detail-oriented, organized, personable, and patient, with excellent interpersonal skills.
• Confidence in learning and utilizing various online tools, systems, and programs.
• Self-motivated and able to work independently with minimal supervision.
• Availability to work during traditional business hours in the Mountain Time Zone.
• Proficiency with Google Suite (Gmail, Calendar, Docs, Sheets, etc.).
• Access to a smartphone, high-speed internet, computer, webcam, and headset.
• Associate’s Degree or equivalent from an accredited institution, or relevant experience.
• Proven administrative or clerical experience, especially in data entry and record keeping.
• Must be eligible to work in the U.S.

Responsibilities

• Schedule Processing: Process student schedules within a 14-day turnaround, cross-referencing vendor information, reimbursement sheets, documents, internal communication channels, and external websites.
• Reimbursement Processing: Review and process reimbursement claims within a 14-day turnaround, ensuring compliance with company policies. Cross-reference claims with relevant documents, communication channels, and external websites.
• Compliance: Ensure all reimbursement claims align with company policies and guidelines.
• Order Verification: Verify the receipt of orders and address discrepancies with invoices.
• Enrollment Packet Review: Organize and review incoming student enrollment packets to ensure all required documentation is included and in proper order.
• Data Entry: Accurately enter student records into the system and maintain up-to-date enrollment information.
• Procurement Support: Process Direct Orders for necessary supplies and materials to support the procurement process.
• Parent/Guardian Communication: Respond to parent and guardian inquiries in a professional, courteous, and timely manner.
• Effective Communication: Collaborate with colleagues to provide reliable and clear information to families.
• Team Meetings: Attend team meetings as required and contribute to discussions.
• Lead by Example: Foster a supportive environment that aligns with OpenEd’s values, demonstrating professionalism and integrity.
• Compliance Adherence: Adhere to all relevant federal, state, and local regulations, as well as OpenEd’s policies and procedures.
• Other Duties: Perform additional tasks as assigned by management.

Job description

OpenEd in Minnesota is seeking a Processing Specialist to review and process student schedules, enrollment packets, and reimbursement requests. You will maintain timely communication with families, ensure compliance with policies, and support procurement and data-entry tasks.

The role emphasizes attention to detail, strong organization, and the ability to work independently within a fast-paced educational environment. This is a full-time on-site position requiring Mountain Time availability.