Enrollment Director – Affluent Family Admissions

Alpha School; Chicago (IL); On-site; USD 156,000 - 194,000; Full time

Benefits offered by this job

Benefits package

Weekly pay

Job summary

Alpha is seeking an Admissions professional to own the campus enrollment journey end-to-end. You will manage multiple families at different stages, conduct tours, and deliver admissions decisions in person at a single on-site campus.

Ideal candidates have 3+ years in client-facing roles, experience with high-value enrollments, and a track record of coordinating a multi-step admissions process. This role requires daily on-site presence and strong communication with affluent families.

Qualifications

• 3+ years in a client-facing role where an individual or family was the buyer at $25,000 or more per client, or $2,000 or more per month.
• You have personally owned a client, admissions, or enrollment journey from first inquiry through the commitment decision.
• You have managed 7 or more client relationships at once in a CRM, database, or tracking system.
• You have told a prospective client not to buy, enroll, or join because it was not the right fit.
• You have used AI tools in a client-facing workflow.
• You communicate concisely and professionally in live conversations and writing with executives, high-net-worth individuals, or other demanding clients.
• You have personally led polished in-person tours, presentations, meetings, or hosted experiences for affluent families, senior executives, or other high-profile visitors.

Responsibilities

• Own the enrollment journey end-to-end for every prospective family.
• Carry 20+ active families at once and review applications daily.
• Lead campus tours, open houses, info sessions, and shadow days.
• Form the admit or decline recommendation and deliver the decision to the family.
• Keep HubSpot and SIS current after every interaction, using AI tools for prep and summaries.

Skills

Client-facing experience

Enrollment management

CRM management

AI tools usage

Tools

HubSpot

CRM software

Job description

Alpha is seeking an Admissions professional to own the campus enrollment journey end-to-end. You will manage multiple families at different stages, conduct tours, and deliver admissions decisions in person at a single on-site campus.

Ideal candidates have 3+ years in client-facing roles, experience with high-value enrollments, and a track record of coordinating a multi-step admissions process. This role requires daily on-site presence and strong communication with affluent families.